EQUITY BANK PROCESS MODELER JOB
EQUITY BANK PROCESS MODELER JOB
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Reporting to the Business Growth and Development Manager, the ideal candidate’s key duties and responsibilities will include:
PURPOSE OF THE ROLE
The Process Modeler will be responsible for the development, documenting and implementing of all Procedure Manuals processes related Group Operations. This person will act as a point of contact between the Group operations procedures manuals and stakeholders.
Reporting to the Group Head of Digital Operations, the role holder will be responsible for the following:
Duties & Responsibilities
- Manage and maintain/update the Group operations procedures manuals and processes after BPI deliver the same to business
- Receive process flows from the BPI team and convert the same to procedure manual
- Expertise in Business process management
- Working with all stakeholders during development and update of procedure manual
- Creating the training packs and quick reference guides for the procedures
- Will be responsible for the development and delivery of procedure manuals relating to Digital operations
- Will ensure that the procedure manuals are aligned to meet the short- and long-term business objectives.
- Will participate in escalating matters related to development Group operations procedures to relevant stakeholders.
- Organize and document all Group operations procedures manuals
- Ensure full compliance with all values policies and procedures of the company at all time
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Qualifications
- Bachelors degree in any related field from a recognized university or College
- Expertise in Business process management
- Excellent Leadership and interpersonal skills: Relationship management
- Experience and understanding of Process modeling
- Analytical thinking and judgment
- Strong business communication and Presentation skills
- Effective planner and ability to prioritize workloads
How to Apply
Closing Date Jun 29, 2022
