Information & Communications Technology Specialist at Medair
Information & Communications Technology Specialist at Medair
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About Medair
Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the International Committee of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, and not be used to further a particular political, social, or religious viewpoint.
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Our first and last considerations are the needs of the people we serve. We save lives in emergencies and then stay to help people recover from crisis with dignity-working side by side with communities to leave a lasting impact. We do whatever it takes to bring relief where it’s needed most. We provide a range of emergency relief and recovery services: Health care and nutrition. Safe water, sanitation, and hygiene. Shelter and infrastructure. In all we do, we pursue the highest professional standards of quality, accountability, and sustainability. Our experienced teams carry out our projects in close connection with communities, listening to their needs, helping them improve their essential services, and providing them with training for the future.
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Qualifications
- IT education supported by practice in ICT infrastructure. Bachelor’s degree in IT or computer science desirable.
- ICT Certifications (OS, Networking, Security, Cloud) desirable.
- Excellent working knowledge of English and French (speaking and writing).
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Experience
- 3 to 5 years of experience in ICT, experience with NGO desirable.
- 1 to 2 years of experience implementing complex Infrastructure Projects.
- Networking: TCP/IP networking; Routing/switching design; Configuring installations and troubleshooting of routers, switches like Cisco/Meraki. Knowledge of protocols and services DNS, DHCP, VLAN, WAN, NAT, SNMP.
- Troubleshooting and diagnostics of software, hardware, and network problems.
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- Operating systems: Windows Servers 2008/2012; Windows 7 and 10 installations and configurations; Windows Server Virtualization and virtual server management such as Hyper-V; Microsoft Active Directory services.
- Cloud services such as IaaS, PaaS, SaaS, Office 365, Azure, AWS and Box.
- Applications supporting MS Office 365 and IP Telephony for administration of IP telephony systems.
- Helpdesk: IT end-user support using ticketing systems as Helpdesk function; Software installation and updates on a regular basis; Supporting office equipment printers, beamers scanners and vendor management.
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- IT Security: IT Security knowledge; Antispam Filters; Firewalls; DPI; Load balancers; Malware detection; IT security certifications as CISM, CISSP, CEH, and knowledge of IS standards including. ISO27001 and ISO9001.
- Remote worker experienced in working on a daily basis with a remote team.
- Flexible and resilient team player with a positive attitude and excellent communication skills, especially in explaining complex technical concepts to senior management and business users.
- Servant Leadership that like to challenge others and being challenged in return with a can-do attitude.
- Knowledge and experience of change management.
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Method of Application
To apply,go to this vacancy on our Medair page: https://www.medair.org/positions/information-communications-technology-specialist/
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Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.
Interested and qualified? Go to Medair on www.medair.org to apply
