SALES OFFICER – ICT VACANCY
SALES OFFICER – ICT VACANCY
The Information and Communication Technology Authority (ICTA) is a State Corporation under the Ministry of Information Communication and Technology. The corporation was established in August 2013. The Authority is tasked with rationalizing and streamlining the management of all Government of Kenya ICT functions. Its broad mandate entails enforcing ICT standards in Government and enhancing the supervision of its electronic communication. The Authority also promotes ICT literacy, capacity, innovation and enterprise in line with the Kenya National ICTMasterplan2017. The ICT Authority now invites applications from suitably qualified and experienced persons with excellent academic credentials to fill the following positions to be deployed in ICT Authority Headquarters in Nairobi.
SALES OFFICER – ICTA 6 (1 Position)
Job purpose
The Sales Officer will be responsible for sales focusing on new customer acquisition, customer retention and growth opportunities with current customer base. The Sales Officer will be in daily contact with current and prospective customers within the assigned. The incumbent will manage opportunity and up-selling current accounts and will
solicit new business opportunities in the region. Working closely with the technical teams, to support all sales needs, and will drive growth in the market.
a) Job Description
i. Build and maintain client relations
ii. Work with the internal department such as Network Operations Centre to engage the audience and clients more deeply
iii. Meet and exceed KPIs and sales targets
iv. Follow organization policies and regulations that affect the sales department
v. Proactively pursue new business and sales opportunities
vi. Solve problems for clients and customers by developing innovative and tailored sales solutions
vii. Tracking the sales goals and reporting results as necessary
viii. Evaluating sales practices and processes to see if they’re having the desired impact
ix. Promoting organization products
x. Proactively assess, clarify, and validate customer needs on an ongoing basis
xi. Maintain high customer satisfaction ratings that meet company standards
b) Qualifications:
i. Bachelor’s degree in Business, Marketing or Business Information Technology or equivalent from a recognized institution
ii. Three years (3) relevant work experience, strong experience and knowledge in the IT Security and/or Networking market
iii. Experience in a complex sales environment, managing demanding customer accounts
iv. Confident self-starter with integrity and accountability; an exemplary track record of consistent achievement in a start-up experience is a plus
v. Highly competitive, and entrepreneurial individual with a desire to tackle challenging opportunities
vi. A passion for winning, a strong aptitude for business strategy and excellent collaboration skills
c) Competencies
i. Outstanding oral and written communication skills
ii. Strong negotiation and managerial/leadership skills
iii. Decisive problem-solving ability and capability to assess people and situations with accuracy
iv. Ability to deliver a clear and compelling value proposition to customers/partners
v. Ability to thrive in a fast paced, start-up, team-oriented environment
vi. Demonstrated leadership skills
The following documents will be required during application
1. Application Letter
2. Copy of Academic Certificates
3. Copy of Professional Certificates
4. Copy of Curriculum Vitae
5. Copy of National ID
A detailed analysis of the vacancies can be obtained from www.icta.go.ke
Application is strictly online on http://recruitment.icta.go.ke
Deadline for application is 14th June 2022
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