Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

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Detailed Description

Reporting to the Chief Business Development and Strategy Officer the role holder of the position will develop, implement and manage a strategy and operating model that facilitates Safaricom’s entry into new markets. The incumbent will support the growth and development of the market by successfully implementing Safaricom’s business strategy. He/she will support launch, development and management of localized customer service/product and solutions. They will also support the scaling Safaricom’s business presence to new regions/markets.

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Key accountabilities

• Develop, plan, implement and take accountability for the strategy and operating model for the new market
• In collaboration with Safaricom’s senior leadership team determine and implement the best go-to-market business strategy
• Operate as an intermediary between the Safaricom and the new market/subsidiary
• Support launch activities such as Bid submission commitments and operating license requirement
• Coordinate the stakeholder’s meetings including the development of consortium agreements
• Manage the selection process for potential new partners for entry into the geographies and determine priority expansion targets

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• Create a matrix of criteria to select potential new market locations to determine the partners to prioritize in the new market
• Prepare high quality proposals, reports to support stakeholder engagement and decisions
• Responsible for building strong relationships with key stakeholders
• Facilitate knowledge sharing and implementation of frameworks from Safaricom to the new market/subsidiary
• Escalation of key risks and proposed mitigations

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Job Qualifications

• Bachelors’ degree Business Administration or management
• You have at least 7 years’ experience working in business and strategic execution management
• Experience in new market development
• Excellent communication and presentation skills
• Excellent at internal and external stakeholder engagement
• Experience with new business development and partnership development
• Ability to track, prioritize, and drive multiple concurrent projects to success.
• Experience from project managing, rolling out, leading or coordinating program operations

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Method of Application